Meet the Team - Reception

Joanne Brown - Head Receptionist

Joanne joined Capontree straight from school, when the practice was still on Longtown Road, and after a spell both nursing and as a member of our support staff, is now our head receptionist, working primarily with our farm clients at Brampton.

Joanne has two children and is married to Peter, who farms locally.

Joanne Wigham

Joanne joined the practice straight from school in 1997 when the new purpose built building at Brampton opened.  She began her work as a trainee veterinary nurse but later joined the administration team where she now continues her role.  Joanne lives with her husband John and 2 daughters on the family farm in Northumberland. She has always had an interest in animals and their welfare.  During her spare time, Joanne enjoys spending time with her family and friends and can often be heard from St James Park supporting her local football team…Newcastle United!!

Val Bowman

Val joined the practice in 2004 and can be found working on reception at both our Brampton and Haltwhistle branches.

Together with her husband, Val, farms a beef and sheep farm, near Brampton. 

Margaret Main

Margaret joined the practice in 2009 after moving with her husband and son to farm in Bewcastle.

Brought up on a farm in Lanarkshire, Margaret married Neil and moving to a hill farm on the West Lothian and Lanarkshire border where they raised their son and daughter.

She plays an active role on the farm and enjoys time spent walking her 2 dogs JC and TK.

Margaret has many hobbies including baking and crafts, and competing at local shows.

Since moving to the area has taken up social/ceilidh dancing and enjoys meeting up in the local village hall at weekends. 

Megan Williams


Megan joined the Capontree Vets team in February 2010. Initially a part time member of our reception staff, she has continued to increase the hours which she works.  Megan divides her time between both Brampton and our Haltwhistle branch, where she can be found greeting our small animal client’s on reception.  Megan is also involved in the running of our popular Capontree Platinum Health Club along with Fiona.

Megan, who lives in Haltwhistle, spends a lot of her spare time walking along with her dog, Lola, a Labrador well known to many local dog owners as she likes to say hello to everyone they meet along the way!  

At the weekends, Megan enjoys catching up with friends and family.  She also enjoys taking holidays abroad seeking the sunshine and a taste of different cultures; having sampled Africa she is now looking to visit parts of Asia.

Sarah Baxter Bsc


Sarah joined us at the beginning of April 2016. Sarah studied Animal Science for 3 years at Nottingham University and has experience of interpersonal relations in a wide variety of areas. 

Away from work Sarah enjoys watching Carlisle United, prize-winning baking (always welcome at tea breaks!) and running. 

Sarah McInnes

Sarah joined our reception team in 2018 and will be seen mainly at Brampton and Haltwhistle surgeries. 

Sarah is an avid animal lover;  when she isn’t working she is busy volunteering for a dog rescue charity.

Louise Carruthers BSc (Hons)

BSc (Hons)

Louise joined us in 2019 slotting quickly into our reception team. She is to be found at our Brampton reception

Hannah Ireland

Hannah joined Capontree in December 2019, and is settling in well - she can be found working at our Brampton and Longtown branches 

Pippa Milburn

Pippa joined our reception team in 2021 and will be known to many of our clients at Brampton and Haltwhistle. 

Outside of work Pippa is kept busy with a whole host of other activities and interests, especially her family, pets and horses.