Meet the Team - Reception

Joanne Brown - Head Receptionist

Joanne joined Capontree straight from school, when the practice was still on Longtown Road, and after a spell both nursing and as a member of our support staff, is now our head receptionist, working primarily with our farm clients at Brampton.

Joanne has two children and is married to Peter, who farms locally.

Joanne Wigham

Joanne joined the practice straight from school in 1997 when the new purpose built building at Brampton opened.  She began her work as a trainee veterinary nurse but later joined the administration team where she now continues her role.  Joanne lives with her husband John and 2 daughters on the family farm in Northumberland. She has always had an interest in animals and their welfare.  During her spare time, Joanne enjoys spending time with her family and friends and can often be heard from St James Park supporting her local football team…Newcastle United!!

Val Bowman

Val joined the practice in 2004 and can be found working on reception at both our Brampton and Haltwhistle branches.

Together with her husband, Val, farms a beef and sheep farm, near Brampton. 

Margaret Main

Margaret joined the practice in 2009 after moving with her husband and son to farm in Bewcastle.

Brought up on a farm in Lanarkshire, Margaret married Neil and moving to a hill farm on the West Lothian and Lanarkshire border where they raised their son and daughter.

She plays an active role on the farm and enjoys time spent walking her 2 dogs JC and TK.

Margaret has many hobbies including baking and crafts, and competing at local shows.

Since moving to the area has taken up social/ceilidh dancing and enjoys meeting up in the local village hall at weekends. 

Megan Williams

Megan joined the Capontree Vets team in February 2010. Initially a part time member of our reception staff, she has continued to increase the hours which she works.  Megan divides her time between both Brampton and our Haltwhistle branch, where she can be found greeting our small animal clients on reception.  Megan is also involved in the running of our social media pages. 

Megan, who lives in Haltwhistle, spends a lot of her spare time catching up with friends and family.  She also enjoys taking holidays abroad seeking the sunshine and a taste of different cultures; having sampled Africa she is now looking to visit parts of Asia.

Sarah McInnes

**Sarah is currently on maternity leave**


Sarah joined our reception team in 2018 and will be seen mainly at Brampton and Haltwhistle surgeries. 

Sarah is an avid animal lover;  when she isn’t working she is busy volunteering for a dog rescue charity.

Lauren Ware

Lauren joined the Capontree reception team in July 2022. She will be based at our Longtown and Brampton surgeries. 

Vicky Walton

Vicky joined the Capontree reception team in July 2022 and will be based mainly at the Brampton and Haltwhistle surgeries. 

Jacqui Mason

Jacqui joined the Capontree team at the end of 2022 and will be working mainly at the Brampton and Haltwhistle surgeries

Jeanette Laidlow

Jeanette joined our team at Capontree towards the end of 2022. She works mainly on the small animal reception at Brampton and Haltwhistle. 

Marie Wilshaw

Marie joined the team at Capontree in June 2023. She will be working on both the small animal and large animal reception at both Longtown and Brampton. 

Vikki Glaister

Vikki joined the team in October 2023 as our practice Administrator. She is the point of contact for your pets insurance claims and client accounts. Vikki has over 20 years experience of undertaking different roles within the veterinary practice. She is Petplan trained and has a wealth of veterinary related qualifications.

Vikki has a love for cats and has several at home who live happily with her chocolate lab Luna .

Vikki is very keen Newcastle United supporter which is reflected in her black and white themed office. Vikki has a love of football and audiobooks.

Helen Dodd

Helen joined the Capontree reception team in January 2024 and will be working mainly at Brampton on both the large and small animal teams.